Add a Default Billing Payment Method


Published May 15, 2026 · Updated Sep 21, 2026 9:22 PM

Add the default card used for Crewvana platform subscription charges and other platform billing.

onboarding billing payment method subscription

Before you begin

You need permission to view Billing and manage payment methods. This card pays Crewvana platform charges; it is separate from the Stripe integration used to collect customer payments.

Add the card

  1. Open Settings > Billing > Payment Methods.
  2. Select Add Payment Method.
  3. Enter the name on the card and card details in the secure Stripe form.
  4. Select Save Payment Method.
  5. Confirm the card appears in the Payment Methods list and is identified as the default.
  6. Return to Onboarding. The payment-method step should show Done.

If it does not save

  • Check the card details and try again.
  • Confirm the workspace has a platform subscription.
  • Ask an administrator to verify your billing permissions.
  • Refresh Onboarding after the card appears in Billing.

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