Before you begin

Use an account with Integrations access and sign-in authority for the Stripe account you intend to connect.

Connect Stripe

1. Open Settings > Integrations.
2. Find the Stripe card and select Connect Stripe.
3. Complete Stripe authorization using the correct business account.
4. Return to Integrations and confirm the card shows Connected rather than Not Connected or Needs Attention.
5. Return to Onboarding. The Stripe step should show Done.

This integration supports customer payment collection. It is separate from the default payment method under Settings > Billing, which is used for Crewvana platform charges.

If connection health needs attention

• Open the Stripe Dashboard link from the account menu to review requirements on the connected account.
• Refresh or reconnect the integration when the wrong account was authorized or access has expired.
• Do not assume Connected means Stripe has approved every payout or compliance requirement; Stripe owns those account decisions.

Related guides

• Check Stripe connection and payment readiness
• Manage integrations and connection health