Verify Owner Email


Published May 15, 2026 · Updated Sep 21, 2026 9:22 PM

Verify the owner email address, understand what verification unlocks, and reverify after an email change.

onboarding email verification owner account getting started

What this completes

The owner email step is complete when at least one user with the Owner role has a verified email address. Verification unlocks communication and Stripe-related setup that depends on a trusted owner identity.

Verify the address

  1. Sign in as the account owner.
  2. Open Onboarding.
  3. In the Verify owner email notice, select Verify Email.
  4. On Email Verification, request a verification code.
  5. Enter the code from the owner inbox and submit it.
  6. Return to Onboarding. The step should show Done.

Important

Changing your email in Settings > User Profile clears the prior verification. Request and enter a new code after an email change.

If it does not complete

  • Confirm the verified user has the Owner role.
  • Resend the code and check spam or junk folders.
  • Refresh Onboarding after verification succeeds.
  • If the address itself is wrong, correct it in User Profile, then verify the new address.

Related guides

Search

More guidance related to this article.

Need more help?

If this article doesn’t solve it, send us a message and we’ll help directly.

Contact Support