Send SMS Automation Action


Published Sep 21, 2026

Sends an SMS template to the contact. Identifier: send_sms_template.

Automations Action Selectable node JSON import

Send SMS

Identifier and availability

  • Type: action
  • Stable identifier: send_sms_template
  • Status: Selectable — available in the new-node selector and importable.

Purpose

Sends an SMS template to the contact.

Prerequisites and context

Required configuration: communication_template. Runtime requires a contact in context.

Parameters

JSON path Type Required Default Allowed values Description
communication_template communication_template_reference Yes — — Either {"name": ..., "type": "email|message"} or {"custom": true}.
sms_channel sms_channel_reference No — — Optional sending-number endpoint. Omit to use the tenant default.
settings object No — — Node-specific settings. Unknown keys are rejected.
settings.custom_message string No — — Message body required when custom=true.

Unknown parameter and settings keys are rejected. Resource references use names, emails, document keys, or endpoints rather than database IDs.

Inputs and available variables

This node declares no additional variable groups. The always-available date group and context inherited from its path still apply.

Templated strings use double braces, for example {{contact.first_name}}. Availability in the editor does not create runtime context; the trigger and preceding branch still need to provide it.

Connections and branches

This is a sequential action with no branch ports. A root placement uses from set to null and branch set to actions; a branch placement uses the branching action key and branch token. Use a 1-based order within that path.

Connection fragment:

{
    "from": null,
    "to": "action_send_sms_template",
    "branch": "actions",
    "order": 1
}

Valid JSON node example

{
    "key": "action_send_sms_template",
    "type": "action",
    "name": "send_sms_template",
    "display_name": null,
    "parameters": {
        "communication_template": {
            "custom": true
        },
        "sms_channel": {
            "endpoint": "+18015550100",
            "label": "Main SMS"
        },
        "settings": {
            "custom_message": "Hello {{contact.first_name}}, this is an automated follow-up."
        }
    }
}

Validation and runtime caveats

A referenced template must have the correct type and be a reusable library template. Custom mode requires a nonblank custom_message.

See the Automation JSON import format for the envelope, dependency resolution, graph rules, complete examples, and AI author checklist.

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